Hey there! It’s your Holiday Little Assistant here. I know running a business means keeping clients in the loop, especially when holidays might affect your operations. Today I’m breaking down the best ways to inform your customers about holiday hours or closures – let’s make this process smooth and professional!
The Best Time to Send Holiday Notifications
Timing is everything! For major holidays like Christmas or Thanksgiving, give clients at least 2-3 weeks’ notice. For smaller holidays like Memorial Day, 1-2 weeks works. Pro tip: Mark your calendar to send reminders about a week before the holiday too – people are busy and might need that extra nudge!
Crafting the Perfect Holiday Notice
Whether you’re sending an email, social post, or text message, keep these elements in your announcement:
– Clear dates of closure/reduced hours
– Last day for orders/service before the holiday
– When you’ll reopen
– Emergency contact info (if applicable)
– A warm holiday greeting!
Email Templates That Work Like Magic
Subject line: “Holiday Hours Update: Our Schedule for [Holiday Name]”
Body:
“Hi [Client Name],
We wanted to let you know our [business name] holiday schedule…[insert details]. While we’re excited to celebrate [holiday], we’ll be back on [date] ready to serve you! Wishing you a wonderful [holiday] season.”
Pro Moves for Different Client Types
Regular customers? A personal email works best. New clients? Add the notice to your email signature leading up to the holiday. For B2B clients, schedule a quick check-in call before the break. And don’t forget to update your Google Business Profile hours – this is where most people check first!
Bonus: Handling Last-Minute Changes
Sometimes plans change – maybe you need to close early unexpectedly. In these cases, blast a text/SMS notification if you have that capability, update all social media immediately, and put a clear notice on your website homepage. A little transparency goes a long way in keeping clients happy!
Alright friends, that’s the scoop on holiday communications! Remember – the key is giving plenty of notice while keeping it friendly and professional. Your clients will appreciate the heads-up, and you’ll avoid those “Why aren’t you open?” phone calls. Happy holidays (and happy notifying)!
Got more questions about holiday business prep? You know where to find me – your Holiday Little Assistant is always here to help!